Tamara Milne
Chief Digital Officer, Acrisure
In her role, Tamara is responsible for the digital strategy and transformation across the organization specifically focused on the development and execution of the digital marketplace, digitally enabled organic growth, and the optimization of the suite of digital products. Prior to joining Acrisure, she served as an Executive Vice President and Head of the Restructuring Office for Consumer and Business Banking, Santander, N.A. As such, Tamara oversaw Santander's activities related to corporate restructuring, operational redesign, and digital transformation across the branch network inclusive of the simplification and streamlining of processes and technical solutions. Tamara held various leadership positions within Santander’s Business Development, IT Transformation, Finance and Human Resources departments.
Tamara previously held leadership roles in Investment Banking and Alternative Investments for Brown Brothers Harriman, State Street and Oxford Bioscience Partners. She earned her M.S. from MIT in Systems Design & Management, M.B.A from Columbia University, M.S. from Boston University in Finance, and a Bachelor’s degree from the University of New Hampshire.
Currently at Acrisure, Tamara is responsible for building a suite of digital solutions and services available direct-to-consumer through an online digital marketplace. Key objectives are to simplify the purchasing and servicing of digital insurance products through integrated technology solutions. Tamara recognizes the competitive nature of the industry and the importance in differentiating Acrisure by creating a seamless user experience that’s clear, easy to use, and personalized using advanced data and analytics and AI-backed technology platforms. Key accomplishments include:
Developed a direct-to-consumer strategy and led the acquisition of 8 agencies and 4 Insurtechs by conducting market analysis, sourcing and vetting acquisition targets (technically and operationally) and developing the valuation criteria and financial modeling. Focused on merging the organizations to optimize the operations and technology to ensure greater efficiency, financial performance and optimal customer experience.
Managing the consolidation and modernization of 15+ servicing centers to build the organizations centralized servicing center. The digital servicing center provides personalized service across personal and small business customers with various needs. As of 1/2025, total revenue is at $30.07M with an estimated $340M to be incorporated into the Servicing portfolio over the next two years.




