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Lexi Perry-Weston

Complaints Handler, Starling

Tell us your story:

Being trans has always been part of my career; whether willingly or not. At Starling I took on the role of Co-Chair of LGBTQIA+ network Bend the Bank not long after starting with the company.

Since my time started I've been passionate about making banking better for LGBTQIA+ colleagues. I've tried to make sure that trans and non-binary people have a voice, and been an advocate for them. Listening to the voices of my colleagues and liaising with the business to make sure trans people can work safely.

 

Impact:

I've led the organisation of us attending Pride in 2025 in the cities where our offices are located, and had a focus on trans visibility. I've emphasised that whilst there has been a recent change in the UK, trans people still exist and are still valid. As a part of my work I've pushed for more inclusive training for those managing or supporting trans colleagues, and proposed colleague guidance for supporting trans customers. Whilst these things take time, I'm glad that I have been able to advocate for change and speak up for my trans, non-binary, or otherwise LGBTQIA+ colleagues.

Speaking up is never easy, but being able to make a difference in people's lives is rewarding and important. From helping people through difficult periods, to having people explain they feel safe due to the prominent visibility. I am proud of what I have achieved, and to push for trans equality in banking (and workplaces more generally).

This year has been especially difficult, and I've made sure that people still have a point of contact. Checking in with my colleagues, and making sure that visibility and education continue. This has included taking a proactive approach to be a point of contact for other trans and non-binary individuals.
I have also found it difficult, but I have poured all of my fear, sadness, and hope into helping protect and support others in feeling safe.

 

Advice:

Right now it can be really scary and hard to be yourself. It can feel like you are trapped, that the world is against us. To an extent, I'd struggle to argue that it isn't. You cannot let hate win, however.

The fintech space is younger than it's legacy counterparts. As such it attracts a lot of people who think differently, who are more modern and open in their approach.

Being yourself is important; we need to reflect the customers we serve and cater too. The world isn't one gender, one sexuality, or one identity. The world is full of grey areas - and we need to learn that it's that difference that makes us great.

I wanted to be the change I wanted to see. I grew up with no trans representation. I was told I'd never have a job or career if I was loud and open about who I was - but here I am. And here you are too - smashing it!

Life get's better. I promise.

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