Before the missed payment: Spotting Vulnerable Borrowers

Most customers who are struggling never say so. That’s where today’s conversation starts. We’ll look at what happens when lenders wait for a customer to speak up, what the data shows instead, and what the FCA now expects lenders to be doing about it. 

Join Serene, Natwest, Finclusion and Yapily as they discuss the lending lifecycle beyond onboarding and what the FCA expects from lenders when spotting vulnerable customers.