New Guide: Optimising Performance in the FinTech Industry
Strategies and insights for trusted customer relationships
The financial services industry experienced a 39% increase in suspected digital fraud attempt rates between 2019 and 2022 — the third highest of all the sectors our global device intelligence network reports on.
With 78% of consumers ranking the security of their personal data as "very important", TransUnion's FinTech industry guide Optimising Performance in the FinTech Industry: Countering Fraud and Financial Crime Threats in 2023, provides insights and recommendations to help fintechs reduce fraud risk and improve overall customer experience (CX) through cutting-edge, multilayered fraud and identity solutions.
Download the full guide to access TransUnion's proprietary insights, including:
- Strategies fintechs can use to reduce fraud, improve CX, and win out over competitors
- Regulatory change, including those from the FCA's Consumer Duty and the PSR's APP Scams Regulation
- Practical steps fintechs can take to mitigate growing fraud risks, including:
- No intent to pay
- Money mules
- Identity theft
- Account takeover

